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Frequently Asked Questions

A. Yes, you can check the availability of any holiday on our website by using the ‘Holiday Search’ button on the top tool bar. Just follow these simple steps:
- Choose the type of holiday that you are interested in or leave it to show all holiday types.
- Choose your preferred holiday location or leave it to show all locations
- Choose your preferred departure date or leave it to show all available departures.
- Choose the maximum price that you wish to pay or leave it to show all holidays regardless of price
- Select the number of people wanting to travel on the holiday
- Enter in any keywords that may help your search, for example: Ireland
- Click on the find button
You will then be presented with a results page, listing all of the holidays available which match your search criteria.

A. You can book a coach holiday or river cruise online using our simple booking procedure which is completely safe and secure. Just work through the step by step process to book your holiday – available 24 hours a day, 7 days a week! Please note that holidays by air and self drive breaks can be booked by calling our friendly reservations team on 0808 168 5 158.

A. When you have completed your booking and payment has been accepted, you will have the option to print out your booking details and you will receive an email confirmation. In addition to this we will also send you a holiday confirmation invoice in the post within 3 weeks of receipt of your booking.

A. Your holiday confirmation invoice will clearly show the balance due and the latest date by which payment must be made. No reminders will be sent so please keep the invoice safe and make a special note of when the balance is to be paid.

A. It is a condition of booking a holiday with SunriseDirect that you are insured, you can either purchase insurance through ourselves or elsewhere.

A. Due to the overall weight and space restrictions on vehicles, luggage is limited to one medium size suitcase per person. Luggage on aircraft or other carriers is subject to the carrier’s terms and conditions, a copy of which can be sent to you on request.

A. When you are making your booking online, there is an option for you to note any special requirements that you may have. Whilst we make every effort to meet your requirements, they are not guaranteed.

A. Yes you can reserve your coach seat at the time of booking. On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional transfer services.

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Late availability

Need to get away? Search our wonderful late availability holidays.

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Sunrise have been organising the best coach holidays for decades. No-one knows more about it, and no-one does it better